Privacy Policy – ScoreAi.in

1. Commitment to Privacy  

At ScoreAi, operated by Maeve Global Solutions Pvt Ltd, protecting your personal information is our top priority. This policy explains how we collect, use, share, and safeguard your data when you use our services.

 

2. Information We Collect  

We collect personal information when you interact with us, including:  

• Contact details such as name, email, and phone number  

• Financial and identity information needed for credit report analysis and consultancy  

• Payment information used to process service charges and GST invoices  

• Communication records related to support and service delivery

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3. Use of Information  

Your information is used to:  

• Analyze your CIBIL report and provide recommendations  

• Perform credit rectifications and consultancy services as requested  

• Communicate service updates, support, and important notices  

• Process payments, refunds, and billing  

• Improve our website and customer experience

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4. Information Sharing  

We do not sell or rent your personal data. It may be shared with:  

• Credit bureaus, lenders, or banks as needed for service fulfillment  

• Trusted service providers who assist with operations and payments  

• Legal authorities when required by law

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5. Data Security  

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Access to sensitive information is limited to authorized personnel.

 

6. Data Retention  

Your personal data is retained only as long as necessary to provide our services or comply with legal obligations. You may request access, corrections, or deletion of your data by contacting us.

 

7. Cookies and Tracking  

Our site uses cookies and similar technologies to enhance functionality and personalize your experience. You can control cookie preferences via your browser settings, but this may affect some site features.

 

8. External Links  

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing those sites’ policies independently.

 

9. Changes to This Policy  

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the site indicates acceptance of any updates.

 

10. Contact Us  

For questions or concerns about your privacy or our policies, please contact us using the information on our “Contact Us” page.